23.08.2011
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
23.08.2011
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
A special thank you has to be made to your food and beverages manager (I think his name is Liam and he is originally from Portsmouth?). He was extraordinarily friendly and helpful. Definitely hold on to him!
22.08.2011
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
We thoroughly enjoyed our stay at Brandon House. The staff are excellent and our 4 year old daughter had a fab time in the pool and at the kids club.
21.08.2011
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
The only problems encountered were the heat of the room at night, and the coldness of the showers at around 6pm, other than that our stay was very enjoyable.
18.08.2011
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
We had a truly wonderful stay at the hotel. The pool was fantastic and we really loved the little alcoves which made swimming very easy for the children. Also the "baby pool" is one of the first nicely warm pools I have come across. The staff were all very friendly and very welcoming. We will definitely return for another break here.