03.09.2011
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
03.09.2011
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
We would highly recommend staying at your hotel. Everything was perfect thank you.
01.09.2011
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Pool and facilities at pool very cold. Availability of wines on wine list very poor. Food in restaurant very good. Could be better choice of healthy options on bar menu. Spa was excellent and quality of treatment very good. Particularly liked outdoor pool.
01.09.2011
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
The shower was cold, the toilet didn't flush properly, we could hear everything the neighbours did, including fighting and making up, we booked a superior room, it was pretty basic for a superior room, however food, staff, hotel setting excellent
31.08.2011
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Could add fat free yogurts to your breakfast buffet and a table lamp for reading or writing in room 218 would be beneficial. Overall we were happy with our stay and would recommend The Brandon House to others.