Reviews

Anon,
5.0

07.05.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

I stayed in the Brandon this past week for one night and It was a great experience. The room and shower were perfect, spectacularly clean. Breakfast was very tasty and the staff both reception and in the breakfast area were efficient, polite and friendly. Visited the hair salon before departure and was looked after by a lady called Debbie, who was so good and she did exactly what I asked of her. Would definitely stay here again and I have already recommended it to others. Rosemarie

Anon,
4.8

08.01.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Very good hotel, we enjoyed very much the SPA which was top class

Anon,
5.0

05.01.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We had the most incredible time. It was the perfect break away before christmas. The staff could not have been nicer, the spa was phenomenal and I would definitely go again. In fact, I thought it was such a good deal we booked it for family members for christmas presents.

Anon,
5.0

12.12.2016

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

The staff were what made this hotel - they were so helpful and friendly and did all they could to help us. They arranged for a babysitter on the Friday night which was great and we had a lovely meal in the restaurant. The staff in the pool were lovely and got us a ball and things for the kdis to play with in the pool and gave me an extra towel for my hair - little things but all very nice. I would have a couple of comments but these are just small things and easily mended - and my just have been on the nights were were there: 1. The fire was list when we came in earlier in the evening for what looked like the wedding reception pre dinner drinks but then we got to the bar later that night to have a post meal drink (about 10.30pm) it was gone out. It seemed like a shame that it wasn't kept going as that bar is so nice, a drink by the fire would have been lovely - felt like it was just there for the wedding when sitting in that library by the fire is a real draw to the hotel. 2. The breakfast overall was good and again the staff were really accommodating. The only thing was we ordered scrambled eggs from the menu on the table and when they came, they hadn't been cooked fresh but seemed to just be the eggs from the buffet put in to a mould and they were served on a soggy bit of toast as opposed to the brown bread it said on the menu. The next day we ordered the omlette and this was cooked fresh and was lovely but scrambled eggs from the menu let it down. I could have just asked for smoked salmon and got my own eggs from the buffet with brown bread. These are only small and nothing that would change my overall opinion that the hotel was lovely and the staff in all parts of the hotel were nothing but friendly and helpful and we thoroughly enjoyed our stay. Thanks Ciara Fritzsche

Anon,
4.0

24.11.2016

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments: