16.08.2019
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
07.08.2019
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Lovely hotel. Even though it was busy,it didnt seem crazy. Spa was great too
31.07.2019
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Absolutely love this hotel. Couldn't recommend it enough ❤
24.07.2019
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Absolutely fabulous hotel, with very helpful and friendly staff. We love coming back here on our spa trips. Highly recommend The Brandon House.
15.06.2019
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
We arrived and the reception area was busy with a wedding reception but we were checked in straight away. We had a fantastic time from start to finish all the staff were so helpful and friendly nothing was too much trouble and we have no hesitation about returning again very soon.
Service very slow in restaurant (due I think to kitchen rather than waiting staff) although the evening we dined there was very quiet. We have stayed & dined numerous times in the hotel in the past but on this occasion we found the menu quite gourmet & catered towards the more discerning diners. We found the bar menu more down to earth & varied.